JY ROBOT · ENGINEERING & APPLICATION

Technical Support & After-sales

Start here for selection, interfaces, drawings, prototype validation or after-sales support.

SelectionCADPrototypeAfter-salesSpare Parts
CONTACT SUPPORT

Route Your Request to the Right Support Path

The more complete the information, the more useful the first technical response can be.

01

Selection Support

Provide equipment type, load, speed, gradient, floor condition, installation space, duty cycle and control interface.

02

Drawings & CAD

Provide the product family, model or product link and the required 2D/3D file type.

03

Prototype Integration & Validation

Describe project stage, mounting interfaces, control requirements, validation conditions and timing.

04

After-sales & Spare Parts

Provide model, nameplate photo, order/project reference, operating conditions, symptoms and required support.

DIRECT CONTACT

Project, Technical & After-sales Support

You can also contact us directly by email or WhatsApp.

01 / BUSINESS

Project & Business Enquiries

Quotations, orders, cooperation and general project discussions.

02 / ENGINEERING

Technical & Project Support

Selection, configuration, interfaces, drawings and application engineering.

03 / WHATSAPP

WhatsApp

Fast communication for international projects.

NEXT STEP

Send Us the Requirement and Key Parameters

The form is submitted directly to the JY Robot enquiry system for the appropriate follow-up.